Excellence Management For Organizational -Myassignmenthelp.Com

Question: Discuss About The Excellence Management For Organizational? Answer: Introducation Starbucks has become the coffee capital of the whole world. They have become a brand over the years after going to public. The main criteria that they have maintained over the years is to build a good relationship with all of their stakeholders(Dane and Sonenshein 2015) Being socially responsible has always been the motto of their company. Starbucks buys coffee from different parts of the world (ProfTabOkWU, 2010). For example,Asian pacific region, central America and Arabian countries. They also feel responsible to the farmers they buy coffee from. Therefore, I think they maintain ethics in sourcing the coffees from different sources. They also maintain ethical approach while dealing with the government of different countries(Dane and Sonenshein 2015) As the coffee industry is going through a crisis by over production, they are trying to save farmers who have higher productions. Starbucks also takes care of the community they belong in different country by providing education and en vironment development programs for the nonprofit organization. It is not just a Public relation stunts, their ethical sourcing also includes global alleviation of farmers economic situation (Watts et al. 2017). They also help in fair price trade of the farmers. Environment friendliness is also part of their corporate social responsibility strategy. The initiation to build a farmer support center shows their commitment to the farmers of Costa Rica. The profit from the premium price of their coffee boils down to their farmers so that they can keep the firm business running. They aim to demonstrate that that their core value includes profitability as well as social responsibility of the company (Watts et al. 2017). It has also build this brand based on the social image of the company. Starbucks CEO Howard Schultz on Social Responsibility Howard Schultz, the CEO of Starbucks highlights the value they always relied upon while doing the business. Not just making profits, but giving something back to the community has always been the motive of the company (genConnect, 2013). After going public in 1992, they also have taken care of the shareholders and equity holders (genConnect, 2013). Taking care of all the direct and indirect stakeholders of the company has driven them to initiate new programs and supporting facilities in the company(Ferrell and Fraedrich 2015). The employers always seem happy and taking care of them was also main characteristics of Starbucks. As told by the CEO, the budget deficit of American states is staggeringly low therefore, it must be considered by business people in the country and they must come forward to help the community to improve. They have also faced challenges in building this reputation in the community as well as seek social reputation. The shareholders are also happy with the public relation they maintain. The only way you can create value for your shareholders is to create value for your people, this is also a main mantra they have abide by over the years (genConnect, 2013). According to the CEO, the social services should be recognized by people and thus must lead to improvement, it also achieves the target of the reaching desired goal of increasing bottom line. Collective achievement plan is what they focus on while helping the people in the company to develop their career and economic health. Their commitment to employment opportunities is effective for growing for ambitious people. Thus it also helps in creating value addition for the shareholders. Their social value considers ethical sourcing, environment friendliness and building value for all stakeholders in the company(Dane and Sonenshein 2015)Corporate social responsibility of Starbucks incudes sustainability and regulatory compliance in operating different country. Thus it is one of the most importa nt thingin social compliance (Watts et al. 2017). The statutory requirement goes beyond the social responsiveness of the corporates. The ethical consideration is one of the most important part of CSR policies. Issues in financial and accounting fraud The financial aspect of business is one of the most critical part of business. There have been cases where this aspect of business has faced rather ethical confusions. This matter has destroyed different giant corporation like Enron and Arthur Anderson. It is not that this people wanted to commit this fraud while remaining in the system, but there was some situation that contributed to this fraudulent. The financial situation of the people is one of the main feature that has contributed to this situation(Ferrell and Fraedrich 2015). The pressure, opportunity is the beginning of this frauds in the company. The unethical approaches only come when the company are not able to make proper profits and the people there are pressurized generate profits. The main criteria of the e=public companies to generate proper revenue based on the analysts prediction. Thus the companies find itself in unfavorable situations. If the companies perform less than that is expected, then they lose shareholder s base in the company (Drumwright et al. 2015). According to the speaker, the main reason for the company to fall in this unethical pattern, is that there focus into the short term profit as well as the reflecting in the analysts expected results. Thus it can be said that the people in the corporation must be guided by the CFO, who can develop ethical standards in the company. The employer should keep those in mind. A long term view of things also must be considered in the company. Keeping the volatility of the market in mind, the main goals and values of abiding by the ethics should be kept in mind (Drumwright et al. 2015). According to my view in the subject, alleviation of the fraud free culture in the organization is needed for companies. The regardless character of the company should also be promoted. A regardless character is a no go from the time of hiring. The financial prospect also lies in the hand chief financial officer. Doing the right thing, but being smart about it is a key thing that should be main motive (Markkula Center for Applied Ethics at Santa Clara University, 2014). Overall, ethics should be maintained in all operations, that includes the financial functions of the company. The main criteria of maintaining high ethics and high integrity is one of the most important factor that should be incorporated in the companys hierarchical level (Drumwright et al. 2015). That will boil down to other mid and junior level of the company. The responsibility to put the proper standards of ethics should be written. This will be communicated to the employees during the time of induction. Government legislations cannot be only thing to depend on. The Bribery Aisle: How Wal-Mart Used Payoffs to Bribe Its Way Through Expansion inMexico Wal-Mart has become the giant retailer in the supermarket industry. Their presence has become most important part in the world of trade. They are also accused of major bribery scandal, which they have denied. A sacred place of Mexico was destroyed in order to build the supermarket, which now only dominates the people in the market. The expose on the article of Wal-Mart Mexico is one of the most important foreign subsidiary of its parent company of Wal-Mart (Democracy Now, 2012). Whenever a company wants to expand, it should be taken into consideration of the religion, and ethical attitudes of that place, which Wal-Mart ignored in Mexico. Moreover, they committed a crime while bribing the then Mayor of Mexico. Though it can be passed as facilitating payments, nonetheless it is a crime. The code of conduct in business prohibits this practice in US as well as Mexico(Goetschand Davis 2014). This infiltration of ethical approaches has been committed by the particular lawyer in the company . When the investigation started, reasonable evidences were there, that the bribery has been done in initiating the project in the city. As a large corporation the, Wal-Mart though started an investigation, they handed the case to a general council of Mexico. This is where another unethical part committed by Wal-Mart begins. As the councilor was one of the prime suspect of the investigation done by US veteran (Democracy Now, 2012). Wal-Marts focus on this community was very important as Mexico became a foreign hub for Wal-Mart. In many countries bribery is considered to bring economic efficiency. Though there are many perspectives that can be discussed in Wal-Marts Bribery case, as the increase in employment in Mexico (Democracy Now, 2012). The main focus of this is the zoning community wanted to keep the alpha alpha ground of the pyramid undisturbed. The emotion associated of this Mexican community should have been taken into consideration. This unethical approach also ruined this giant corporations identity as well(Ferrell and Fraedrich 2015). Moreover, the loss of heritage of the community were also avoided, in Wal-Marts aggressive approach to build a supermarket. The corruption policy of Mexico was also a dilemma. The bribery case only happened because the code of conduct and ethics are not in practice in Wal-Mart. This leads to fall of different giant corporations fall. The short term profit gain motive led people to do such things, which should be avoided by strong hold of corporate governance (Drumwright2015). The Rise and Fall of Arthur Andersen Arthur Anderson was an accounting firm of Chicago, which became a brand in the industry. They also started doing business with integrity. Such values and ethics were integral part of Arthur Anderson. They were in business with different firms handling their accounting and financial aspects and earned a name among the big five accounting firm all over the world. In the late 1980s they expand their business in the consulting firm (Nick Lodato, 2012). This division wanted to separate themselves as a result the employees were pressurized to make huge profits for the firm. Thus they got involved in unethical approaches and started to making fraudulent accounts, false report and book keeping accounts. The main weakness of the company was in its strategic decision making to expand without having proper backup. It also got involved with the corporate giants who failed to abide by proper code of conduct. Accounting irregularities and fraudulent details of the company were accepted in abundant (Goetsch and Davis 2014). The previous corporate culture of the company was transparent, which made it possible for the company to be part of the Big Five firms. The main reason of the downfall of Arthur Anderson started when they started accounting fraud for Enron and Sunbeam. This two company was also a part of the downfall of the company. The corporate culture was infiltrated to the level of companys policies. In this case, short term gain and aggressive expansion strategy were one of the most important factor that should have been avoided (Drumwright et al. 2015). Conclusion From the above analysis can be concluded that five different articles has been discussed such as Starbucks CRS, Starbuck CEO Howard Schultz on Social Responsibility, Issues in financial and accounting fraud and The Bribery Aisle and The rise and fall of Arthur Anderson. The topic has been chosen as it is one of the crucial situation and issues faced in the business and the company has to take care of such problems. References Carroll, A. and Buchholtz, A., 2014.Business and society: Ethics, sustainability, and stakeholder management. Nelson Education. Dane, E. and Sonenshein, S., 2015. On the role of experience in ethical decision making at work: An ethical expertise perspective.Organizational Psychology Review,5(1), pp.74-96. Drumwright, M., Prentice, R. and Biasucci, C., 2015. Behavioral ethics and teaching ethical decision making.Decision Sciences Journal of Innovative Education,13(3), pp.431-458. Ferrell, O.C. and Fraedrich, J., 2015.Business ethics: Ethical decision making cases. Nelson Education. Goetsch, D.L. and Davis, S.B., 2014.Quality management for organizational excellence. Upper Saddle River, NJ: pearson. Hartman, L.P., DesJardins, J.R. and MacDonald, C., 2014.Business ethics: Decision making for personal integrity and social responsibility. New York: McGraw-Hill. Hoyt, C.L. and Price, T.L., 2015. Ethical decision making and leadership: Merging social role and self-construal perspectives.Journal of business ethics,126(4), pp.531-539. Kaptein, M., 2015. The effectiveness of ethics programs: The role of scope, composition, and sequence.Journal of business ethics,132(2), pp.415-431. Vitell, S.J., Singhapakdi, A. and Nishihara, C.M., 2015. The influence of ethics institutionalization on ethical decision-making in marketing.Handbook on ethics and marketing, pp.61-88. Watts, L.L., Medeiros, K.E., Mulhearn, T.J., Steele, L.M., Connelly, S. and Mumford, M.D., 2017. Are ethics training programs improving? A meta-analytic review of past and present ethics instruction in the sciences.Ethics behavior,27(5), pp.351-384. Markkula Center for Applied Ethics at Santa Clara University (2014).Issues in Financial and Accounting Fraud. [online] Available at: https://www.youtube.com/watch?v=YZcfq2pa5pQ [Accessed 28 Jan. 2018]. genConnect U (2013).Starbucks CEO Howard Schultz on Social Responsibility. [online] Available at: https://www.youtube.com/watch?v=uHIoK4LviCc [Accessed 28 Jan. 2018]. ProfTabOkWU (2010).Starbucks Social Responsibility Video. [online] Available at: https://www.youtube.com/watch?v=Nly_OdvORQY [Accessed 28 Jan. 2018]. Democracy Now! (2012).The Bribery Aisle: How Wal-Mart Used Payoffs to Bribe Its Way Through Expansion in Mexico. [online] Available at: https://www.youtube.com/watch?v=hmr6uHjoV8o [Accessed 28 Jan. 2018]. Nick Lodato (2012).The Rise and Fall of Arthur Andersen. [online] Available at: https://www.youtube.com/watch?v=G8RqguCAoG4 [Accessed 28 Jan. 2018]